Weak hot water, strange noises, or a heat pump that has stopped working altogether? Our certified technicians diagnose and repair heat pumps of any brand, backed by a 90-day repair warranty.
Written by the March Technology Technical Team · Last Updated: July 2026 · 6 min read
Most heat pump faults fall into a handful of categories: refrigerant leaks, failing compressors, faulty sensors or control boards, and coils corroded by salty coastal air or hard water scale. Rather than guessing, our technicians run a full diagnostic before quoting, so you only pay to fix the actual fault — not a list of possibilities.
This page covers standard, scheduled repairs. If your hot water has failed completely at a hotel, hospital or large household and you need a same-day response, see our emergency heat pump repair service instead. If you're not yet sure what's wrong, our troubleshooting service can help narrow it down over the phone before booking a visit.
Response time: Site visit within 24-48 hours for standard repairs
Typical repair cost: KSh 3,500 – 25,000 depending on the fault
Brands serviced: Daikin, Mitsubishi, Gree, Midea, LG, Hisense and others
Warranty: 90 days on all repair work
We repair heat pumps nationwide, whether we installed the original unit or not, across homes, hotels, hospitals and factories.
Request a Free Site SurveyTell us about your property and needs, and one of our certified technicians will call you back with a personalised quote.
Most repairs range from KSh 3,500 for minor electrical or sensor faults to around KSh 25,000 for compressor or refrigerant-related work. We always diagnose first and provide a written quote before any repair begins.
Common warning signs include lukewarm rather than hot water, the unit cycling on and off repeatedly, unusual noises, visible ice on the outdoor unit, or a sudden spike in your electricity bill.
Yes. Our technicians are trained across all major brands sold in Kenya, so we can diagnose and repair your existing heat pump regardless of who installed it.
In most cases, yes — especially if the unit is under 8 years old. For older units with repeated faults, we'll advise honestly if replacement works out cheaper long-term; see our heat pump replacement guide.